HELLO! I'M KAREN,
a product designer passionate about the human side of technology & exploring creative solutions to challenging problems.
Currently pursuing a Master of Information Management and Systems
at UC Berkeley, focusing in product design & research.
Selected Works ————————————————————————————————————————————
Beaba - Mobile App Design for Cancer Education
Mobile App / Gamification / Healthcare / Education
Integrating Beaba's physical book into a mobile app to educate and empower 32k+ pediatric cancer patients through their cancer journey.
LiveX AI - AI Products for Customer Retention
AI / B2B / Conversation Design / E-Commerce / Internship
Designing web and mobile AI chatbot products for businesses to enhance customer and human agent experiences and reduce churn.
Interlude
Capstone / Product Design / Music & Recommendation Systems
Building a 0-to-1 application driving visibility and listener engagement for emerging music artists.
SF Rec & Parks - Picnic Reservation Redesign
Mobile Web / Redesign / UX/UI Design
Redesigning the end-to-end online picnic reservation flow, streamlining the process for a more seamless and intuitive experience.
Salesforce: GenAI Adoption in Businesses
UX Research / Interviews / Surveys / Generative AI
Conducting UX research to identify and alleviate barriers to generative AI adoption in businesses, leading to 4 actionable design proposals.
More projects I've worked on ————————————————————————————————————————
ReForest - Gamifying Recycling to Educate Sustainable Behaviors
Sep - Dec 2024 / Tangible User Interface
Designed, programmed, and tested a novel tangible user interface that transforms everyday recycling into an interactive and educational experience. Our system is equipped with servo motors, LEDs, potentiometers, and capacitive sensors, guiding users through a playful interaction where they direct marbles to different "biomes."
Check out my Medium page for more of my TUI works!
Weightless - Stress Relief App & Wearable Pair
March - May 2024 / UI Design
Designed a new UI for an integrated app and wearable device experience, focusing on typography, color, layout, and composition.
